Troubleshooting
Charging, error messages and reporting an issue.
7 articles
- How to Update Your Cionic Neural Sleeve FirmwareLearn how to update your Cionic Neural Sleeve firmware with our step-by-step video guide and troubleshooting tips.
- Understanding Error MessagesLearn how to troubleshoot and resolve common error messages in your Neural Sleeve system for a seamless therapy experience.
- When to Contact CIONIC Customer SupportLearn when to contact CIONIC Customer Support for your Neural Sleeve issues to ensure optimal device performance and receive personalized assistance when troubleshooting steps fail.
- My Control Unit will not connect my new phone or deviceLearn how to easily connect your Neural Sleeve control unit to a new phone with this step-by-step guide. Get seamless connectivity now!
- My Neural Sleeve is telling me I have an adherence error(s).Resolve adherence errors with your Neural Sleeve quickly by following our troubleshooting guide to ensure optimal performance. Learn practical solutions to common electrode issues.
- My Control Unit will not chargeHaving trouble charging your Neural Sleeve control unit? Follow these simple troubleshooting steps or contact CIONIC Support for assistance.
- My Control Unit will not connect to the CIONIC appLearn how to fix CIONIC Bluetooth connectivity issues with step-by-step troubleshooting for iOS and Android, plus factory reset instructions.
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